Priority support

Do you need extra help?

We offer additional support for people in difficult or vulnerable circumstances. You can register for extra support if you:

  • are over 65
  • have a disability or long term illness
  • rely on medical equipment in your home
  • have gone through a recent bereavement, break up or job loss
  • are recovering from a hospital appointment

Please let us know by emailing us at or by calling us on 0330 433 9822.