We’re not your average broadband provider - as an independent business, sticking it to the big corporates, we put our customers first. Expect great service, all the bandwidth you’ll ever need and more.
Powered by CityFibre
What makes Fibrehop different?We use CityFibre’s new state-of-the-art full-fibre network to deliver a
lightning-fast connection to your home.
Unlike ‘superfast’ part-fibre, part-copper broadband,
Fibrehop provides only 100% pure fibre.
You’ll get ultra-fast, ultra-reliable broadband - that’ll
stand up to even the most data hungry households.
That means you and your family can work,
stream and game without limits.
We’re live on CityFibre’s full network footprint in 68 cities across England. Use our postcode checker to
check if we’re live in your area.
Fibrehop connections enable you to make video calls, download files and run office VPN connections seamlessly and without interruption.
Gigabit fibre technology means that you can say goodbye to frozen video calls or painfully slow uploads when you’re trying to hit a deadline.
WORK UNLIMITED WITH A FIBREHOP CONNECTION
If you have a query not covered in the frequently asked questions below,
please contact us by email at firstname.lastname@example.org
Most fibre broadband connections aren’t really fibre at all. They still rely on copper cable to run from the cabinet and into your house. It’s the copper cable that slows you down, causing buffering and reliability issues when trying to connect multiple devices at the same time. Everything we do is on the fibre network, provided by CityFibre, which provides a full-fibre connection into your home.
The term 'superfast' broadband can be confusing. Superfast doesn’t mean high speed gigabit connectivity. Superfast connections are only part-fibre, which means that reliability can be affected and speeds are lower.
You can still register your interest in Fibrehop and we'll get in touch when we can deliver you a service.
When you place your order you will be able to book an installation slot. It usually takes around 5 days from ordering your service to your installation date. We will post your router straight away so that this is ready for the installers to connect.